Privacy Policy

you hooping (“we,” “us,” or “our”) operates youhooping.com, a service that helps organizers run recurring pickup basketball games and collect RSVPs from players by web and text message. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect only what the service needs to work:

• First name— shown on the run page RSVP lists so players know who’s playing.
• Mobile phone number — used to verify your identity with a one-time code and to send you RSVP text messages for runs you have joined.
• RSVP responses — your Playing / Maybe / Not playing answers, submitted on the web or by text reply.
• Message records — a log of text messages we send to and receive from your number, kept for delivery troubleshooting and abuse prevention.

We do not collect passwords, payment information, precise location, or advertising identifiers, and we do not use tracking cookies. We use a single session cookie strictly so you stay signed in on your device.

How we use your information

• Verifying your phone number when you create or join a run.
• Sending RSVP reminder texts before each run you belong to, and confirming your replies.
• Displaying your first name and RSVP status on the run page you joined.
• Preventing spam, fraud, and abuse of the service.

We do not use your information for advertising, and we never send marketing or promotional messages.

Text messaging and consent

You opt in to text messages by entering your phone number on youhooping.com and confirming it with a one-time verification code. Message frequency varies; typically one RSVP reminder per week for each run you join, plus verification codes and reply confirmations. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP or emailing support@youhooping.com.

Sharing your information

We do not sell, rent, or trade your personal information. We share it only with the service providers required to operate you hooping — our database host (Supabase), our messaging provider (Twilio), and our hosting provider (Vercel) — each acting on our behalf under their own data-protection obligations, or when required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Bot protection (Cloudflare Turnstile)

We use Cloudflare Turnstile in invisible mode to protect our forms from bots and abuse. When you use a protected form (such as phone verification), Cloudflare may process technical information about your browser and device — such as IP address, user-agent, and browser characteristics — to distinguish humans from automated traffic. This processing is governed by the Cloudflare Turnstile Privacy Addendum. Turnstile does not serve visual challenges and we do not receive or store the technical data Cloudflare collects for this purpose.

Data retention and deletion

We keep your information while you are a member of at least one run. If you want your account and data deleted, text STOP to stop all messages, ask your organizer to remove you from the run, or email support@youhooping.com and we will delete your account, phone number, and RSVP history.

Security

Data is encrypted in transit, access to our database is restricted to the application server, and sessions are protected with signed, HTTP-only cookies. No method of transmission or storage is 100% secure, but we take reasonable measures appropriate to the data we hold.

Children

you hooping is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

If we make material changes, we will update the effective date above and, when appropriate, notify organizers. Continued use of the service after changes take effect constitutes acceptance.

Contact

Questions about this policy or your data: support@youhooping.com